A Healthy View – Course Return & Refund Policy

At A Healthy View, we are committed to providing high-quality wellbeing courses designed to support your health and professional development. However, we understand that circumstances may change. Please review our return and refund policy below.

Refund Eligibility

We offer refunds under the following conditions:

• Self-Paced Online Courses:

• If you request a refund within 7 days of purchase and have not accessed more than 10% of the course content, you are eligible for a full refund.

• Refunds will not be issued if more than 10% of the course has been accessed or completed.

• Live Webinars and Speaking Engagements:
  If the client cancels the performance for any reason, notice must be given in writing and the following fees are payable:

  1. If cancellation is given more than 30 days prior to the performance the 50% deposit if forfeited.

  2. If cancellation is given within 30 days of the performance a payment of 75% of the Fee is payable. 3. If cancellation is given within 14 days of the performance a payment of 100% of the Fee is payable.
     If the speaker cancels the performance, all monies paid, including the Fee and agreed expenses will be reimbursed to the client.
     The rights of the Client upon termination of the agreement by the Speaker will be limited to the refund of all monies paid to the Speaker by the Client. The Client will have no further claim against the Speaker.

Course Transfers & Credits

• If you are unable to attend a live course, you may transfer your enrollment to a friend or family member at no extra charge.

• Alternatively, we can provide a credit for use on another A Healthy View course within 12 months.

Exceptional Circumstances

• We understand that unexpected situations may arise. If you experience medical, family, or work-related emergencies, please contact michele@ahealthyview.com and we will assess refund or transfer requests on a case-by-case basis.

How to Request a Refund

To request a refund, please email michele@ahealthyview.com with:

• Your full name

• Course name

• Purchase date

• Reason for your refund request

Refunds will be processed within 30 business days to the original payment method.

Non-Refundable Items

• Any course purchased at a discounted rate or as part of a special promotion is non-refundable.

• Digital course materials, downloads, and bonuses provided as part of a course are non-refundable.

This policy is in addition to your rights under the Australian Consumer Law (ACL). You are entitled to a refund, repair, or replacement if a course is faulty, misleading, or not as described, in accordance with ACL. A Healthy View is not required to provide refunds for a change of mind beyond the terms outlined above.

For further assistance, please contact michele@ahealthyview.com